We are committed to protecting your privacy. We will only use the information that we collect in accordance with the Data Protection Act 1998.

We collect information about you for two reasons only: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent.

The type of information we will collect about you include:

  • Your Name
  • Address
  • Delivery Address
  • Phone Number
  • E-mail Address

We will never collect sensitive information about you without your explicit consent. The personal information which we hold will be held securely in accordance with our internal security policy. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this from happening. The information collected in this way can be used to identify you unless you modify your browser settings. We do not disclose any of your information to third parties.

Data Retention

All data and information about you and your transaction is held confidentially and securely to prevent access by unauthorised persons and against illegal processing, accidental loss and damage. We will not store your financial details except for the duration of processing your order and any refunds or for a reasonable period or as long as the law requires.

If you have any questions or comments about privacy, you should e-mail us at info@vanillamart.co.uk